Accessibility Statement

The Velindre Oncology Academy is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This accessibility statement applies to the Velindre Oncology Academy, a Department within the Velindre University NHS Trust: https://felindre.gig.cymru/

This website is run by the Velindre Oncology Academy. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Zoom in up to 200% without the text spilling off the screen

Navigate most of the website using just a keyboard

Navigate most of the website using speech recognition software

Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Some parts of the website contain PDF documents which we know are not accessible PDFs.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact voa@wales.nhs.uk in the first instance and we will pass your request onto the relevant team. We will consider your request and get back to you in the shortest possible time frame.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact voa@wales.nhs.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Contacting us by phone or in person

We provide a text relay service for people who are deaf, hard of hearing or speech impaired through RelayUK www.relayuk.bt.com. If you need to contact one of our offices using this text exchange service, please dial 18001 before the phone number you wish to contact.

Some of our hospitals / offices have audio setup links, and if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. If your visit is not pre-arranged, we can arrange a BSL Interpreter online.

Contact the Equality, Diversity and Inclusion Team on:

Telephone number: 18001 (if using Relay UK) then 01554 899055
Email: Inclusion.hdd@wales.nhs.uk
In the post: Equality, Diversity and Inclusion Team, Strategic Partnerships, Block 6, Prince Philip Hospital, Llanelli SA14 8QF

Technical information about this website’s accessibility

The Velindre Oncology Academy is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 A standard, due to the non-compliances and exemptions listed below. Date: 18 March 2025

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Whilst we endeavour to meet ‘WCAG 2.2 AA’ we currently have the following non-compliance issues:

WCAG 2.2 success criterion WCAG 2.4.7 Focus Visible. At 200% zoom and more, the keyboard focus is not fully visible on the navigation menu – it can only be seen from the top but not the bottom.

WCAG 2.2 success criterion WCAG 1.4.9 Images of Text (No Exception) – Images of text are only used for pure decoration or where a particular presentation of text is essential to the information being conveyed. Some of our content is images of text. Where any images or images of text are used on the website, alternative text is input.

WCAG 2.2 success criterion WCAG 2.4.8 Location. At the moment, we don’t have breadcrumbs that show the website user where they are on the website. However, all pages are titled very clearly and this can be used to distinguish each page.

WCAG 2.2 success criterion WCAG 3.3.6 Error Prevention (All). Currently, our forms do not have a facility to allow for reversibility of submission. The forms also do not have a facility to prompt the user to check their responses before submission. The data input by users is checked for certain input errors (e.g. email address formats)

Navigation and accessing information

It’s not possible for users to change text size without some of the content overlapping.

Some devices such as tablets may not perform fully as expected.

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Our website does not hold information that is targeted at patients.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We will endeavour to make any new PDFs or Word documents accessible wherever possible.

What we are doing to improve accessibility

We strive to make new content as accessible as possible.

As an organisation, we:

Work with colleagues to improve awareness and understanding of digital accessibility;

Encourage the use of plain language and inclusive writing;

Encourage the use of accessible HTML content wherever possible;

Assist staff in the creation of accessible videos, including subtitles, transcripts with audio descriptions;

Work with the website developers to identify issues when they arise to seek a fix or an accessible alternative solution

Carry out ‘spot checks’ on published pages and documents to ensure they are as digitally accessible as possible.

Preparation of this accessibility statement

This statement was prepared in March 2025.